Conseiller En Support Technique / Technical Support Advisor

Harris Chronic Care

Microsoft sql database experience
Bilingual french and english proficiency
Retail pos software knowledge
The role involves diagnosing and resolving technical issues for retail clients using expertise in hardware and software solutions

Job Summary

  • The role involves diagnosing and resolving technical issues for retail clients using expertise in hardware and software solutions.
  • Candidates must be fluent in both French and English to communicate effectively with clients across Quebec, Canada, and the United States.
  • The position requires participating in a rotating on-call schedule including weeknights and weekends every other week.

Matching Summary

The role involves diagnosing and resolving technical issues for retail clients using expertise in hardware and software solutions.

Skills & Requirements

Must-have

  • Microsoft SQL database experience
  • Bilingual French and English proficiency
  • Retail POS software knowledge

Nice-to-have

  • Customer success mindset
  • Problem-solving orientation
  • Passion for continuous learning
  • Team collaboration skills

Key Requirements

  • Experience or knowledge of Microsoft SQL database
  • Good command of French and English
  • Knowledge of POS and retail software

Work Rights

Not specified

Tailored Resume

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