Customer Service Return Agent

Europcar Inc

Competitive salary; monthly uncapped commission; b...
Full clean b driving licence held for minimum of 2 years
Excellent face to face interpersonal communication skills
Ability to work flexible shifts including evenings and weekends
The role involves working closely with staff to ensure customers receive and return vehicles in a timely manner while maintaining excellence in customer service standards

Job Summary

  • The role involves working closely with staff to ensure customers receive and return vehicles in a timely manner while maintaining excellence in customer service standards.
  • Employees are responsible for accurate administration, processing workshop vehicles, and communicating regularly with fleet supervisors and the damages department.
  • The company offers competitive salary, uncapped monthly commission, 29 starting holidays, medical refund schemes, and enhanced pension contributions.

Matching Summary

The role involves working closely with staff to ensure customers receive and return vehicles in a timely manner while maintaining excellence in customer service standards.

Salary

Competitive Salary; Monthly uncapped commission; Benefits: Medical refund scheme, Occupational Pension (1.5% employer/2% employee), Enhanced sick pay

Skills & Requirements

Must-have

  • Full clean B driving licence held for minimum of 2 years
  • Excellent face to face interpersonal communication skills
  • Ability to work flexible shifts including evenings and weekends

Nice-to-have

  • Passion for service in busy customer environments
  • Level headed approach to daily challenges
  • Previous car rental or sales experience

Key Requirements

  • Full clean B driving licence (2+ years)
  • Flexibility for day, evening, and weekend shifts

Work Rights

Not specified

Tailored Resume

Cover Letter