Floating Bilingual (spanish) Universal Banker - Downtown Baltimore Md

M&T Bank

Baltimore, Maryland, United States of America
Base: $20.55 - $34.25 hourly (usd); bonus/equity: ...
Fluent bilingual english spanish communication
Minimum 1 year retail sales or customer service experience
Ability to travel between multiple branch locations
The role focuses on enhancing branch customer experience through sales, service, and digital engagement for both consumer and business clients

Job Summary

  • The role focuses on enhancing branch customer experience through sales, service, and digital engagement for both consumer and business clients.
  • As a floating Universal Banker, the incumbent will frequently travel to different branches within a designated area to assist staff and meet varying operational needs.
  • Employees must adhere to strict compliance standards including AML, BSA, and KYC processes while resolving customer complaints and identifying fraud.

Matching Summary

The role focuses on enhancing branch customer experience through sales, service, and digital engagement for both consumer and business clients.

Salary

Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent bilingual English Spanish communication
  • Minimum 1 year retail sales or customer service experience
  • Ability to travel between multiple branch locations

Nice-to-have

  • Proven referral and sales ability
  • Digital fluency and technology proficiency
  • Empathy and entrepreneurial spirit

Key Requirements

  • High school diploma or GED required
  • 1 year proven retail sales or customer service experience
  • Bilingual proficiency in English and Spanish required

Work Rights

Not specified

Tailored Resume

Cover Letter