Accenture is seeking an Inbound Sales Representative Associate to enhance customer service operations by resolving queries, handling escalations, and providing support through various communication channels. The ideal candidate should have 1 to 3 years of experience, strong communication skills, and the ability to work in a fast-paced environment
Job Summary
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
This role is dedicated to enhancing employee and customer service through structured and optimized processes.
The role requires strong communication and service skills to manage a blended support process with 60-70% of interactions handled via calls and the remaining volume divided between emails and chats.
Matching Summary
Match Score: 75
Accenture is seeking an Inbound Sales Representative Associate to enhance customer service operations by resolving queries, handling escalations, and providing support through various communication channels. The ideal candidate should have 1 to 3 years of experience, strong communication skills, and the ability to work in a fast-paced environment.