Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities
Job Summary
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.
Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
Assists Location Management, Sales, Family Service Counselors and payroll as needed and acts as backup to Receptionist.
Matching Summary
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.
Skills & Requirements
Must-have
greeting the public
preparing death certificates
processing payments and contracts
ordering office supplies
assisting with obituaries
responding to customer inquiries
Nice-to-have
conveying concern and empathy
maintaining professional relationships
Key Requirements
High School or equivalent
1 - 2 years of experience in an office clerical or customer service capacity
Experience in a customer-focused and fast-paced professional environment