Itsm Data Architect

Land Securities Group

Bengaluru, India
Servicenow csdm and cmdb architecture
Service asset and configuration management
Itil standards compliance
Join us in crafting the future of IT Service Management as an ITSM Data Architect, playing a key role in how data powers global IT operations

Job Summary

  • Join us in crafting the future of IT Service Management as an ITSM Data Architect, playing a key role in how data powers global IT operations.
  • Develop and govern ServiceNow's CSDM and CMDB data models to enable data-driven decisions and improve CMDB health and maturity.
  • We are proud to be an equal opportunities employer, fostering a collaborative and creative culture where new ideas are encouraged.

Matching Summary

Join us in crafting the future of IT Service Management as an ITSM Data Architect, playing a key role in how data powers global IT operations.

Skills & Requirements

Must-have

  • ServiceNow CSDM and CMDB architecture
  • Service Asset and Configuration Management
  • ITIL standards compliance
  • ServiceNow Discovery and Service Mapping
  • data quality programs

Nice-to-have

  • customer-driven innovation
  • data-first culture
  • process optimization tools
  • collaboration across teams

Key Requirements

  • 5+ years in senior ITSM roles
  • Demonstrable CMDB and SACM experience
  • Strong ServiceNow platform knowledge
  • Experience leading ITSM digital transformation
  • Excellent customer engagement skills
  • Ability to influence strategic outcomes
  • ITIL Expert or equivalent
  • ServiceNow Certified System Administrator or Implementation Specialist

Work Rights

Not specified

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