Service Center Support Specialist

University of Arkansas, Fayetteville

Fayetteville, AR, US
Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service
Switchboard operation
Maintenance request processing
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health insurance, tuition waivers, holidays, leave accrual, and retirement contributions

Job Summary

  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health insurance, tuition waivers, holidays, leave accrual, and retirement contributions.
  • The Service Center Support Specialist acts as the primary customer-facing agent for the Facilities Management department, managing work requests, key inventory, payments, and customer communications.
  • The University of Arkansas is committed to equal opportunity and conducts background checks as part of the hiring process to ensure a safe campus community.

Matching Summary

The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health insurance, tuition waivers, holidays, leave accrual, and retirement contributions.

Salary

Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • Customer-facing service
  • Switchboard operation
  • Maintenance request processing
  • Key inventory administration
  • Payment processing
  • Proactive customer communication

Nice-to-have

  • Familiarity with FAMIS CMMS
  • Knowledge of Workday
  • Good customer service skills
  • Microsoft Office proficiency
  • Facility management process knowledge
  • Data analysis techniques

Key Requirements

  • High school diploma or equivalent
  • At least two years related experience
  • Criminal background check
  • Sex offender registry check

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter