Guest Services Agent

Hendrickhondabradenton

Charlotte, North Carolina, United States
Customer service experience
Microsoft office proficiency
Dealership management system knowledge
This role ensures a friendly and receptive environment for guests while performing administrative functions for the sales department

Job Summary

  • This role ensures a friendly and receptive environment for guests while performing administrative functions for the sales department.
  • The Guest Services Agent manages multiple logs, produces daily sales reports, and maintains a clean and comfortable showroom environment.
  • The company values servant leadership, teamwork through trust and respect, integrity, and a commitment to continuous improvement.

Matching Summary

This role ensures a friendly and receptive environment for guests while performing administrative functions for the sales department.

Skills & Requirements

Must-have

  • Customer service experience
  • Microsoft Office proficiency
  • Dealership Management System knowledge
  • Phone call management
  • Data entry and reporting
  • Showroom guest interaction

Nice-to-have

  • Strong interpersonal skills
  • Organizational skills
  • Effective communication
  • Teamwork and collaboration
  • Commitment to company core values

Key Requirements

  • High School Diploma
  • Up to 3 years customer service experience
  • Intermediate Microsoft Office skills
  • Ability to learn dealership software
  • Regular and predictable attendance
  • Valid Driver’s License (optional)
  • Automobile Salesperson License (optional)

Work Rights

Not specified

Tailored Resume

Cover Letter