35 hours per week on a rota’d basis monday to saturday, between 8am & 6pm.
Customer service experience
Effective communication skills
Problem-solving abilities
Santander is seeking a Customer Experience Advisor for their Burgess Hill branch. The role involves providing exceptional customer service both in-person and over the phone, focusing on transactions, problem-solving, and enhancing customer experience
Job Summary
You will be responsible for acting as the first point of contact for customers, assisting with transactions, queries, and servicing, and building relationships to find solutions.
The role requires assisting customers with day-to-day transactions, queries, and servicing, answering calls, and developing knowledge of services and products.
Santander offers a starting salary of £25,000 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and various wellbeing and growth opportunities.
Matching Summary
Match Score: 85
Santander is seeking a Customer Experience Advisor for their Burgess Hill branch. The role involves providing exceptional customer service both in-person and over the phone, focusing on transactions, problem-solving, and enhancing customer experience.