Customer Service Specialist

Auto Club Enterprises

Portland, ME, United States
Onsite
Exceptional customer service skills
Interface with members confidently
Develop insurance leads
Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and team cross-selling goals

Job Summary

  • Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and team cross-selling goals.
  • Be eligible for competitive benefits package, including Paid Volunteer time and Pension Plan.
  • Provide exceptional service to members in branch and over the phone regarding insurance policies, membership and insurance billing, and other services for members including passport photos, planning road trips, and cashiering duties.

Matching Summary

Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and team cross-selling goals.

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Interface with members confidently
  • Develop insurance leads
  • Meet deadlines
  • Work overtime including Saturdays

Nice-to-have

  • Career-minded professional
  • Service-driven professional
  • Teamwork environment
  • Adaptability to change

Key Requirements

  • High School diploma or GED
  • Successful background check and drug screening
  • Ability to navigate Windows, Outlook, Word, and the Internet
  • Strong verbal and written communication skills
  • Experience in customer service environment helpful
  • Ability to exceed assigned service quality goals

Work Rights

Not specified

Tailored Resume

Cover Letter