Customer Service Representative

CUSHMAN & WAKEFIELD

Remote
$17.00 - $19.00; not specified; not specified ph
Fully remote
Inbound customer service phone and email support
Respond and follow up to customer inquiries
Utilizes multiple cmms systems
The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or requesting facility services

Job Summary

  • The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or requesting facility services.
  • Answers telephone inquiries for the day to day building maintenance issues, following standards, dispatch appropriate personnel as required, or redirect calls as necessary.
  • Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.

Matching Summary

The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or requesting facility services.

Salary

$17.00 - $19.00; Not specified; Not specified

Skills & Requirements

Must-have

  • Inbound customer service phone and email support
  • Respond and follow up to customer inquiries
  • Utilizes multiple CMMS systems
  • High-speed internet (150-300 mbps)
  • Quiet, distraction-free workspace
  • Camera-on participation required

Nice-to-have

  • Positive customer relationships
  • Team environment collaboration
  • Develop computer skills
  • Promote a positive work ethic
  • Pleasant and personable disposition
  • Stress and pressure resistant

Key Requirements

  • High School diploma or equivalency
  • Experience in a maintenance environment
  • Customer service experience
  • Strong computer and verbal communication skills
  • Ability to apply sound judgment

Work Rights

Not specified

Tailored Resume

Cover Letter