The role involves overseeing service centre operations by leading the aftersales team to achieve business goals and KPIs in compliance with corporate guidelines
Job Summary
The role involves overseeing service centre operations by leading the aftersales team to achieve business goals and KPIs in compliance with corporate guidelines.
Candidates will be responsible for defining targets for throughput, service turnover, profitability, and customer satisfaction while optimizing workshop efficiency.
Join a trusted brand with a regional footprint to work with cutting-edge automotive technology in a supportive, performance-driven culture.
Matching Summary
The role involves overseeing service centre operations by leading the aftersales team to achieve business goals and KPIs in compliance with corporate guidelines.
Skills & Requirements
Must-have
5 years supervisory experience
Automotive dealership service division
Workshop efficiency optimization
Customer satisfaction targets
Safety compliance adherence
Nice-to-have
Strong leadership capabilities
Excellent analytical skills
Performance-driven culture
Continuous improvement mindset
Key Requirements
Diploma or Degree in Mechanical or Engineering
At least 5 years of supervisory experience
Professional experience in automotive service division