Customer Service Advisor

Chubb Fire & Security

Blackburn, UK
Base: £19,000 py; bonus/equity: not specified; ben...
Call centre experience required
Strong telephone communication skills
Working knowledge of microsoft products
The role involves responding to all inbound calls in a dedicated, professional manner while taking ownership of the customer from start to finish

Job Summary

  • The role involves responding to all inbound calls in a dedicated, professional manner while taking ownership of the customer from start to finish.
  • Candidates will work closely with field-based engineers, account managers, and team leaders to ensure excellent service delivery for internal and external customers.
  • The company offers a starting salary of £19,000 per annum along with a generous pension scheme, free parking, and fully funded study opportunities.

Matching Summary

The role involves responding to all inbound calls in a dedicated, professional manner while taking ownership of the customer from start to finish.

Salary

Base: £19,000 per annum; Bonus/Equity: Not specified; Benefits: Generous pension scheme, free parking, 25 days holiday plus bank holidays, fully funded study

Skills & Requirements

Must-have

  • Call centre experience required
  • Strong telephone communication skills
  • Working knowledge of Microsoft products

Nice-to-have

  • Proactive individual with ownership mindset
  • Ability to work under pressure
  • Team collaboration and effective communication

Key Requirements

  • At least six months customer service experience
  • Prior call centre or customer-facing experience
  • Proficiency with PC and Microsoft Office suite

Work Rights

Not specified

Tailored Resume

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