Global Member Support Leader Candidate - Membership Strategy Department,rakuten Insight, Inc. (a&m)

Rakuten

Tokyo, Japan
Business english communication
Membership management experience
Team leadership skills
The candidate will lead a team of five people handling inquiries from panels in various countries

Job Summary

  • The candidate will lead a team of five people handling inquiries from panels in various countries.
  • The role focuses on improving user engagement and retention rates through quality service.
  • The work environment is diverse, with team members from eight different countries.

Matching Summary

The candidate will lead a team of five people handling inquiries from panels in various countries.

Skills & Requirements

Must-have

  • Business English communication
  • Membership management experience
  • Team leadership skills

Nice-to-have

  • User support experience
  • Marketing experience
  • Project management skills

Key Requirements

  • 5+ years of work experience
  • Overseas member management experience

Work Rights

Not specified

Tailored Resume

Cover Letter