Customer Success Manager (hybrid Denver)

Boomi

Denver, Colorado, United States
Base: 70% of ote; commission: 30% of ote; total co...
On-site
5+ years customer success or architect experience
Commercial it organization experience
Solution and services scoping expertise
The role focuses on maximizing retention and identifying growth opportunities within the account portfolio

Job Summary

  • The role focuses on maximizing retention and identifying growth opportunities within the account portfolio.
  • Candidates must manage overall post-sales account success by collaborating with Product, Services, and Support teams.
  • Total compensation begins at $149,000 with a structure of 70% base and 30% commission.

Matching Summary

The role focuses on maximizing retention and identifying growth opportunities within the account portfolio.

Salary

Base: 70% of OTE; Commission: 30% of OTE; Total Compensation: Starts at $149,000

Skills & Requirements

Must-have

  • 5+ years Customer Success or Architect experience
  • Commercial IT organization experience
  • Solution and services scoping expertise
  • Systems Integrator collaboration skills
  • Complex business and technical communication

Nice-to-have

  • Cloud and application integration knowledge
  • B2B integration experience
  • Excellent analytical problem solving skills
  • Proven ability to exceed retention targets

Key Requirements

  • 5+ years experience in Customer Success, Architect, Engineer, or Consulting
  • Experience with Commercial IT organizations
  • Ability to define Statement of Work for solution scoping

Work Rights

Not specified

Tailored Resume

Cover Letter