Customer Support Agent

Global Payments Inc.

High school diploma or equivalent
Basic computer skills
Ability to research customer inquiries
The role involves resolving client and merchant technical support issues relating to point of service products including dial-up card swipe terminals

Job Summary

  • The role involves resolving client and merchant technical support issues relating to point of service products including dial-up card swipe terminals.
  • Employees will utilize various databases to select the best processing method and explain solutions to clients to resolve inquiries.
  • The position requires maintaining an accurate record of all inquiries and problems handled while working under close supervision.

Matching Summary

The role involves resolving client and merchant technical support issues relating to point of service products including dial-up card swipe terminals.

Skills & Requirements

Must-have

  • High School Diploma or Equivalent
  • Basic computer skills
  • Ability to research customer inquiries

Nice-to-have

  • Previous customer service experience
  • Two years relevant experience
  • Knowledge of POS products

Key Requirements

  • Minimum High School Diploma or Equivalent
  • No relevant experience required (Typically)
  • Basic ability to research issues

Work Rights

Not specified

Tailored Resume

Cover Letter