As a Front Office Supervisor, you will support the leadership of the Front Office team by ensuring smooth daily operations and exceptional guest experiences
Job Summary
As a Front Office Supervisor, you will support the leadership of the Front Office team by ensuring smooth daily operations and exceptional guest experiences.
You will respond to a wide variety of guest needs, handle operational responsibilities during your shift, and act as a mentor and role model for the team while upholding Four Seasons standards.
Four Seasons offers competitive remuneration, excellent training and development opportunities, attractive employee rates at Four Seasons Hotels worldwide, complimentary employee meals, and a laundry/dry cleaning and employee benefit cafeteria system.
Matching Summary
As a Front Office Supervisor, you will support the leadership of the Front Office team by ensuring smooth daily operations and exceptional guest experiences.
Skills & Requirements
Must-have
Guest interaction and complaint resolution
Oversee shift operations
Opera and HotSOS systems
Train and coach staff
Excellent personal presentation
Strong multitasking abilities
Nice-to-have
Guest-centric proactive mindset
Act as a Four Seasons ambassador
Psychological safe environment
Culture of unique personal contribution
Key Requirements
Minimum 1 year Front Office supervisory experience
5-star luxury hotel experience
Fluency in English
Flexibility to work all shifts
Current work authorization in Czech Republic or EU Passport
Work Rights
Current work authorization in Czech Republic or EU Passport