Global ITSM ServiceNow Platform Lead

Honda

United States
Competitive base salary based on variables; region...
Hybrid (1 remote workday per week may be possible with prior approval)
8+ years it related work experience
2-5 years servicenow leadership experience
Itil standards and process management expertise
Honda is seeking a Global ITSM ServiceNow Platform Lead to oversee the development and management of IT Service Management platforms globally, with an emphasis on innovation and collaboration. The role requires a strong background in ITSM, leadership experience, and the ability to drive strategic initiatives while fostering a high-performing team

Job Summary

  • The role involves overseeing the development, implementation, and management of IT Service Management platforms across all Honda regions including Japan and North America.
  • Candidates must possess a customer-first mindset and demonstrate strong leadership in managing globally distributed teams of hybrid remote resources.
  • Honda offers competitive total rewards including a manager lease car program, industry-leading benefit plans, and extensive career growth opportunities.

Matching Summary

Match Score: 85

Honda is seeking a Global ITSM ServiceNow Platform Lead to oversee the development and management of IT Service Management platforms globally, with an emphasis on innovation and collaboration. The role requires a strong background in ITSM, leadership experience, and the ability to drive strategic initiatives while fostering a high-performing team.

Salary

Competitive Base Salary based on variables; Regional Bonus when applicable; Comprehensive benefits including medical, dental, vision, 401(K) match, and lease car program

Skills & Requirements

Must-have

  • 8+ years IT related work experience
  • 2-5 years ServiceNow leadership experience
  • ITIL standards and process management expertise
  • Global team management of hybrid resources
  • ServiceNow platform administration and optimization

Nice-to-have

  • Customer first mindset with innovation values
  • Experience with Japanese language communication
  • Strategic partnership development skills
  • Ability to influence executive stakeholders
  • Continuous improvement and transformation experience

Key Requirements

  • Bachelor's degree in Computer Science or IT
  • Minimum 8 years IT work experience
  • 2 to 5 years relevant leadership experience
  • 2 to 5 years ServiceNow and ITIL experience
  • Not eligible for visa sponsorship

Work Rights

Not specified

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