Customer Experience Manager

Five Below

Hawthorne, CA, United States
Base: $20.90 to $22.40 ph; bonus/equity: not speci...
Wowing the customer
B.e.s.t. customer service experience
Achieve customer service score goals
Five Below's growth is driven by associates who embrace their purpose of creating an amazing, fun, and affordable experience

Job Summary

  • Five Below's growth is driven by associates who embrace their purpose of creating an amazing, fun, and affordable experience.
  • Responsibilities include training crew on customer service, leading front-end operations, and ensuring store readiness.
  • The company offers a comprehensive benefits package covering health, financial, and personal wellness.

Matching Summary

Five Below's growth is driven by associates who embrace their purpose of creating an amazing, fun, and affordable experience.

Salary

Base: $20.90 to $22.40 per hour; Bonus/Equity: Not specified; Benefits: Provided as part of a total compensation package

Skills & Requirements

Must-have

  • Wowing the Customer
  • B.E.S.T. customer service experience
  • Achieve customer service score goals
  • Front-end merchandising
  • Opening and closing procedures
  • Store cleanliness and recovery

Nice-to-have

  • Let Go & Have Fun culture
  • Inspire with big ideas
  • Super energy and passion
  • Make the workplace a WOWplace

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure

Work Rights

Not specified

Tailored Resume

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