Customer Client Support Ops Coordinator Ii

RELX (LexisNexis)

Manila, Philippines
Fully remote
Offshore customer service
Troubleshooting user issues
Experience in customer support
The role focuses on troubleshooting user and system issues

Job Summary

  • The role focuses on troubleshooting user and system issues.
  • This position operates within a regulated environment supporting life sciences data.
  • We are committed to providing a fair and accessible hiring process.

Matching Summary

The role focuses on troubleshooting user and system issues.

Skills & Requirements

Must-have

  • offshore customer service
  • troubleshooting user issues
  • experience in customer support

Nice-to-have

  • familiarity with ITIL practices
  • experience in life sciences
  • ability to multitask effectively

Key Requirements

  • Bachelor’s degree or 2 years of college
  • 1-3 years of customer support experience
  • strong written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter