Customer Service Representative

AmeriVet

United States, GA, United States
Competitive pyy; performance bonuses available; be...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative to enhance client experiences by managing appointments, facilitating communication, and supporting the veterinary team. The role emphasizes compassion, organization, and effective technology use in a fast-paced environment

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, competitive pay, and comprehensive health and wellness resources.
  • The role requires managing appointments, triaging inquiries, and maintaining accurate patient records within a supportive team environment.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative to enhance client experiences by managing appointments, facilitating communication, and supporting the veterinary team. The role emphasizes compassion, organization, and effective technology use in a fast-paced environment.

Salary

Competitive pay; Performance bonuses available; Benefits include 401(k) matching and student loan assistance

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Maintain organized reception area

Nice-to-have

  • Prior customer service experience in healthcare
  • Strong empathy for emotional clients
  • Ability to work in fast-paced environment
  • Promote current promotions and campaigns
  • Assist with daily practice operations

Key Requirements

  • High school diploma or equivalent work experience
  • Excellent communication skills
  • Basic proficiency with scheduling software

Work Rights

Not specified

Tailored Resume

Cover Letter