Customer Service Representative

K9 Kampus

Whole Dogz, VA, United States
Base: $15.00–$17.00ph doe; bonus/equity: tips; ben...
Not specified, but likely part-time with flexible hours including evenings, weekends, and holidays.
Customer service skills
Multi-line phone handling
Pet care knowledge
K9 Kampus is seeking a Customer Service Representative at its Whole Dogz location in Virginia. The role involves providing excellent customer service to pet owners and their pets, requiring multitasking skills and a love for animals

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.
  • The role involves welcoming pet parents and their pets, managing check-ins and check-outs, handling payments, and supporting team members.
  • Part-time health, mental health, and telehealth benefits are offered with pay starting at $15.00–$17.00/hour DOE plus tips.

Matching Summary

Match Score: 85

K9 Kampus is seeking a Customer Service Representative at its Whole Dogz location in Virginia. The role involves providing excellent customer service to pet owners and their pets, requiring multitasking skills and a love for animals.

Salary

Base: $15.00–$17.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Customer service skills
  • Multi-line phone handling
  • Pet care knowledge
  • Ability to lift 40 lbs
  • Availability evenings weekends holidays
  • Cash handling and balancing

Nice-to-have

  • Problem solving under pressure
  • Strong communication skills
  • Team collaboration
  • Friendly and professional demeanor

Key Requirements

  • High school diploma or equivalent
  • 1+ year customer service experience preferred
  • Must be able to lift 40 lbs
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter