Senior Customer Service Representative - Northbrook, Il

FIRST Insurance Funding

Northbrook, IL, United States
Base: $20.00-$26.00 ph; bonus: eligible for annual...
Hybrid
3-5 years customer service experience
Ability to work 10:00am to 7:00pm shift
Basic computer skills microsoft word excel
FIRST Insurance Funding is seeking a Senior Customer Service Representative to support their premium finance services in a hybrid work environment. The ideal candidate will have 3-5 years of customer service experience, with a preference for those with call center or finance backgrounds

Job Summary

  • FIRST Insurance Funding is a subsidiary of Wintrust, a financial services company with more than $66 billion in assets.
  • The role involves assisting customers, agents, and carriers via telephone, mail, and web chats while analyzing complex transactions.
  • Employees receive competitive pay, an annual bonus, and comprehensive benefits including medical, dental, vision, and a 401k match.

Matching Summary

Match Score: 85

FIRST Insurance Funding is seeking a Senior Customer Service Representative to support their premium finance services in a hybrid work environment. The ideal candidate will have 3-5 years of customer service experience, with a preference for those with call center or finance backgrounds.

Salary

Base: $20.00-$26.00 per hour; Bonus: Eligible for annual discretionary/incentive bonus; Benefits: Medical, dental, vision, life, 401k match included

Skills & Requirements

Must-have

  • 3-5 years customer service experience
  • Ability to work 10:00am to 7:00pm shift
  • Basic computer skills Microsoft Word Excel

Nice-to-have

  • Prior call center or finance experience
  • Some college education preferred
  • Excellent interpersonal skills

Key Requirements

  • High school diploma or equivalent
  • 3-5 years customer service experience
  • Availability for 10:00am to 7:00pm shift

Work Rights

Not specified

Tailored Resume

Cover Letter