Office Coordinator - Patient Experience - Full Time 8 Hour Days (non-exempt) (non-union)

University of Southern California

Los Angeles, CA, US
Base: $25.00 - $39.69 ph; bonus/equity: not specif...
Onsite
Excellent communication skills
Advanced proficiency with microsoft office
Strong organizational and multi-tasking abilities
This position serves as an essential part of the Patient Experience department by coordinating office flow, greeting patients, and managing inpatient program schedules

Job Summary

  • This position serves as an essential part of the Patient Experience department by coordinating office flow, greeting patients, and managing inpatient program schedules.
  • The role requires acting as a liaison between patients, families, and advocates while managing inventory for various support programs like the Compassion cart and iPad media library.
  • Candidates must possess excellent communication skills and the ability to escalate calls appropriately while maintaining strict confidentiality of all data and files.

Matching Summary

This position serves as an essential part of the Patient Experience department by coordinating office flow, greeting patients, and managing inpatient program schedules.

Salary

Base: $25.00 - $39.69 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent communication skills
  • Advanced proficiency with Microsoft Office
  • Strong organizational and multi-tasking abilities
  • Ability to maintain confidential information
  • Comfortable with medical terminology

Nice-to-have

  • Familiarity with electronic medical records
  • Patient satisfaction focus
  • Experience coordinating volunteer programs

Key Requirements

  • High school diploma or equivalent
  • 2 years of customer service experience
  • Fire Life Safety Training (LA City) required within 30 days

Work Rights

Not specified

Tailored Resume

Cover Letter