Account Handler - Commercial Insurance

Howden Group

Hybrid
Background in sales and customer service
Strong communication and rapport building skills
Ability to work in fast-paced digital environment
This role combines sales and service expertise to guide customers through digital self-service journeys for commercial insurance

Job Summary

  • This role combines sales and service expertise to guide customers through digital self-service journeys for commercial insurance.
  • Employees are expected to optimize AI-driven assistants by identifying gaps and improving messaging to enhance customer interactions.
  • Howden offers a culture focused on diversity, inclusion, and supporting colleagues in both small everyday moments and bigger challenges.

Matching Summary

This role combines sales and service expertise to guide customers through digital self-service journeys for commercial insurance.

Skills & Requirements

Must-have

  • Background in sales and customer service
  • Strong communication and rapport building skills
  • Ability to work in fast-paced digital environment

Nice-to-have

  • Experience in commercial insurance or FCA-regulated environments
  • Familiarity with chat-based support and CRM systems
  • Proactive self-starter in an entrepreneurial team

Key Requirements

  • Background in sales and customer service
  • Confidence working towards performance goals
  • Ability to break down complex ideas simply

Work Rights

Not specified

Tailored Resume

Cover Letter