Onboarding & Implementation Manager

Flowcode Ltd

NYC, US
Base: $65k; bonus/equity: not specified; benefits:...
On-site
1-2+ years in saas implementation
Drive 100% hub adoption
Cut time-to-live in half
Flowcode Ltd is seeking an Onboarding & Implementation Manager to ensure a fast and effective onboarding process for high-profile clients in a dynamic SaaS environment. The role emphasizes a proactive approach to customer activation and deep product adoption, with a focus on measurable outcomes

Job Summary

  • The role focuses on ensuring customers go live fast, adopt deeply, and never look back by personally driving activation.
  • You will partner with major brands like the NBA and NFL to build real-world consumer experiences on Flowcode 2.
  • Your standard is that if a customer isn't live, activated, and expanding, you are responsible for fixing it.

Matching Summary

Match Score: 85

Flowcode Ltd is seeking an Onboarding & Implementation Manager to ensure a fast and effective onboarding process for high-profile clients in a dynamic SaaS environment. The role emphasizes a proactive approach to customer activation and deep product adoption, with a focus on measurable outcomes.

Salary

Base: $65k; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 1-2+ years in SaaS implementation
  • Drive 100% Hub adoption
  • Cut time-to-live in half
  • Lead onboarding and training sessions
  • Maintain visibility into customer metrics

Nice-to-have

  • Experience with enterprise clients
  • Background in sports or entertainment
  • Bias toward action and clarity
  • Comfort pushing customers to standards
  • Ability to work cross-functionally

Key Requirements

  • 1-2+ years experience in implementation or onboarding
  • Strong operational rigor
  • Data-oriented mindset
  • Excellent communication skills
  • Proven ability to work cross-functionally

Work Rights

Not specified

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