Reservations Agent

Four Seasons Hotels & Resorts

Marrakech, Morocco
Handle reservation inquiries
Promote room types and packages
Enter and modify reservations
Four Seasons is powered by its people, fostering a collective of individuals who strive for betterment and treat each other with respect

Job Summary

  • Four Seasons is powered by its people, fostering a collective of individuals who strive for betterment and treat each other with respect.
  • The Reservations Agent is the first point of contact, representing the voice of the hotels and ensuring every interaction reflects Four Seasons' warmth, professionalism, and excellence.
  • Four Seasons offers a culture grounded in respect, teamwork, and the Golden Rule, with career development opportunities and a supportive work environment.

Matching Summary

Four Seasons is powered by its people, fostering a collective of individuals who strive for betterment and treat each other with respect.

Skills & Requirements

Must-have

  • Handle reservation inquiries
  • Promote room types and packages
  • Enter and modify reservations
  • Process cancellations and amendments
  • Professional appearance and conduct

Nice-to-have

  • Genuine passion for guest service
  • Teamwork spirit
  • Positive attitude
  • Attention to detail

Key Requirements

  • Previous hotel reservations experience
  • Fluent in English and French
  • Strong sales skills
  • Excellent organizational abilities
  • Capacity to multitask under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter