Client Experience Operations Director

Zeta Global

Remote
$125,000 - $140,000 py
Remote
Digital media campaign tracking
Scalable workflows and governance
Digital tagging and tracking implementation
This role will oversee measurement solution workflows, tagging governance, and the integration of media performance data into customer journey attribution and marketing analytics frameworks

Job Summary

  • This role will oversee measurement solution workflows, tagging governance, and the integration of media performance data into customer journey attribution and marketing analytics frameworks.
  • Lead the operational strategy for digital media campaign tracking across channels, establishing scalable workflows, governance models, and operational standards that support high-volume campaign delivery.
  • Build and manage a team responsible for campaign operations, tagging implementation, and operational project management, mentoring team members and establishing best practices for operational excellence.

Matching Summary

This role will oversee measurement solution workflows, tagging governance, and the integration of media performance data into customer journey attribution and marketing analytics frameworks.

Salary

$125,000 - $140,000

Skills & Requirements

Must-have

  • digital media campaign tracking
  • scalable workflows and governance
  • digital tagging and tracking implementation
  • customer journey attribution frameworks
  • cross-functional program management

Nice-to-have

  • strategic perspective on marketing decision-making
  • culture of accountability and continuous improvement

Key Requirements

  • 8–12+ years of experience
  • Deep understanding of digital tagging frameworks
  • Strong familiarity with customer journey attribution
  • Experience leading cross-functional teams
  • Proven ability to design scalable operational processes

Work Rights

Not specified

Tailored Resume

Cover Letter