Retail Customer Service Officer

Australia Post

Narrogin, Australia
Loaded casual rate $35.01 / hour increases to $37....
On-site
Customer sales and service transactions
High value transaction management
Identity services processing
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • Performing customer sales and service transactions with customers, managing high value transactions accurately and conducting and processing a number of identity services transactions.
  • We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

Matching Summary

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Salary

Loaded casual rate $35.01 / hour increases to $37.42 / hour after 3 months; + 12% Superannuation; Not specified

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • High value transaction management
  • Identity services processing
  • Promoting products and services
  • Building customer relationships
  • Lifting up to 16kgs
  • Standing for shift duration

Nice-to-have

  • Friendly and enthusiastic demeanor
  • Teamwork oriented
  • Customer-centric approach
  • Making a community difference

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Fit to lift up to 16kgs
  • Fit to stand for shift

Work Rights

Not specified

Tailored Resume

Cover Letter