Servicetechniker Im Innendienst (m/w/d) - Gas-wandgeräte

Carrier / Viessmann Climate Solutions

Not specified; not specified; benefits: 30 days py...
Telephone customer support for hvac systems
Remote diagnostics for gas wall units
Technical assistance for field technicians
The role involves providing telephone support to customers and technical assistance to field service technicians for gas wall-mounted devices

Job Summary

  • The role involves providing telephone support to customers and technical assistance to field service technicians for gas wall-mounted devices.
  • Employees are responsible for performing remote diagnostics and ensuring high performance metrics such as immediate resolution rates.
  • The company offers a comprehensive benefits package including 30 days of paid vacation, occupational pension, and extensive training opportunities.

Matching Summary

The role involves providing telephone support to customers and technical assistance to field service technicians for gas wall-mounted devices.

Salary

Not specified; Not specified; Benefits: 30 days paid vacation; Occupational pension; Employee restaurant

Skills & Requirements

Must-have

  • Telephone customer support for HVAC systems
  • Remote diagnostics for gas wall units
  • Technical assistance for field technicians
  • Fluent German language skills required

Nice-to-have

  • English language proficiency
  • Willingness to work weekend shifts
  • Strong problem-solving abilities
  • Passion for energy transition

Key Requirements

  • Completed vocational training in SHK or electrical fields
  • Technician or Master certification preferred
  • Customer service experience required
  • Fluent German in writing and speaking

Work Rights

Not specified

Tailored Resume

Cover Letter