Customer Service Representative I

FOX Factory

**
Clear communication skills
Ability to multi-task
Basic to advanced ms office expertise
** FOX Factory is seeking a Customer Service Representative I to assist customers and dealers, providing support through phone and email regarding product inquiries, orders, and troubleshooting. This entry-level position emphasizes clear communication, product knowledge, and customer relationship management, offering a fun team environment with competitive wages and benefits. **

Job Summary

  • FOX Factory designs and manufactures performance-defining products for customers worldwide.
  • The role involves guiding customers through the FOX experience and providing assistance with orders and inquiries.
  • Employees enjoy competitive wages, great benefits, and a fun team environment.

Matching Summary

Match Score: 75

** FOX Factory is seeking a Customer Service Representative I to assist customers and dealers, providing support through phone and email regarding product inquiries, orders, and troubleshooting. This entry-level position emphasizes clear communication, product knowledge, and customer relationship management, offering a fun team environment with competitive wages and benefits. **

Skills & Requirements

Must-have

  • Clear communication skills
  • Ability to multi-task
  • Basic to advanced MS Office expertise

Nice-to-have

  • Understanding of Bicycle industry
  • Empathy and patience
  • Fun team environment

Key Requirements

  • HS Diploma or GED
  • Understanding of Bicycle industry is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter