Front Desk Agent (pt) - Bear Mountain

Guest Services, Inc.

Bear Mountain, NY, United States
Base: 18.00 usd hourly; bonus/equity: not specifie...
Check guests and vendors in and out
Handle reservations and switchboard
Strong communication and customer service skills
This role offers an exciting opportunity at a premier historic hotel in the Hudson Valley, requiring strong communication and customer service skills

Job Summary

  • This role offers an exciting opportunity at a premier historic hotel in the Hudson Valley, requiring strong communication and customer service skills.
  • Essential functions include managing phone activity, walk-in traffic, guest registration, room assignments, and financial transactions.
  • The company is a leading hospitality management company and National Park Service concessionaire committed to Diversity, Equity, and Inclusion.

Matching Summary

This role offers an exciting opportunity at a premier historic hotel in the Hudson Valley, requiring strong communication and customer service skills.

Salary

Base: 18.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Check guests and vendors in and out
  • Handle reservations and switchboard
  • Strong communication and customer service skills
  • Afternoon, evening, weekend, and holiday availability
  • Register and assign rooms to guests
  • Verify and collect guest folio charges
  • Balance cash and cash equivalents

Nice-to-have

  • Premier historic hotel experience
  • Up-sell guests on room rates
  • Coordinate Front Desk and Housekeeping
  • Maintain awareness of safety issues

Key Requirements

  • High School Diploma preferred
  • Clerical skills including typing and filing
  • Office machine and cash register operation
  • Ability to undertake multiple tasks simultaneously
  • Computer proficiency
  • Ability to arrange and coordinate schedules for reservations
  • Ability to stand for the entire work day

Work Rights

Not specified

Tailored Resume

Cover Letter