Customer Relationship Specialist - Midland

Bank of Queensland

Midland, Western Australia, Australia
Outstanding customer service
Financial products and services
Customer loan maintenance needs
The purpose of this position is to provide outstanding customer service, by identifying and supporting customers to explore their current and future financial needs, provision relevant financial products and services and facilitate referrals to specialist teams where required

Job Summary

  • The purpose of this position is to provide outstanding customer service, by identifying and supporting customers to explore their current and future financial needs, provision relevant financial products and services and facilitate referrals to specialist teams where required.
  • Your drive to build long-lasting relationships and create positive customer experiences will set you apart.
  • Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion.

Matching Summary

The purpose of this position is to provide outstanding customer service, by identifying and supporting customers to explore their current and future financial needs, provision relevant financial products and services and facilitate referrals to specialist teams where required.

Skills & Requirements

Must-have

  • outstanding customer service
  • financial products and services
  • customer loan maintenance needs
  • excellent written and verbal communication
  • strong attention to detail

Nice-to-have

  • driven, supportive and fun team
  • long-lasting relationships
  • positive customer experiences
  • collaborative team environment
  • personalized approach
  • can do attitude

Key Requirements

  • experienced Customer Relationship Specialist
  • experience in retail banking industry
  • exposure to consumer lending
  • learn and use technical financial systems
  • background screening completed

Work Rights

Not specified

Tailored Resume

Cover Letter