Principal Associate, Process Manager - Multilingual Vendor Management

capitalonecareers.ca

Chicago, IL, US
Base: $98,900 - $135,600 depending on location; bo...
Managing translation and interpretation vendors
Process improvement and risk mitigation
Operational data analysis and reporting
As a Principal Associate, Multilingual Vendor Management at Capital One, you will serve as the operational and strategic liaison between external vendors and internal partners, collaborating closely with operations, risk, tech, and governance teams

Job Summary

  • As a Principal Associate, Multilingual Vendor Management at Capital One, you will serve as the operational and strategic liaison between external vendors and internal partners, collaborating closely with operations, risk, tech, and governance teams.
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
  • This role is expected to accept applications for a minimum of 5 business days and is an equal opportunity position committed to non-discrimination in compliance with applicable laws.

Matching Summary

As a Principal Associate, Multilingual Vendor Management at Capital One, you will serve as the operational and strategic liaison between external vendors and internal partners, collaborating closely with operations, risk, tech, and governance teams.

Salary

Base: $98,900 - $135,600 depending on location; Bonus/Equity: Performance based incentive compensation including cash bonuses and/or long term incentives; Benefits: Comprehensive health, financial and other benefits

Skills & Requirements

Must-have

  • Managing translation and interpretation vendors
  • Process improvement and risk mitigation
  • Operational data analysis and reporting
  • Vendor SLA and KPI monitoring
  • Multilingual vendor management
  • Use of TMS/CAT tools and technologies

Nice-to-have

  • Strong negotiation and communication skills
  • Lean, Agile, Six Sigma methodologies
  • Business Process Management expertise
  • Project management experience
  • Team collaboration and adaptability

Key Requirements

  • High School Diploma or equivalent
  • 2+ years managing translation and interpretation vendors in regulated industry
  • 2+ years experience with TMS/CAT tools
  • 2+ years process or project management experience
  • Bachelor’s Degree or military experience preferred
  • Lean, Agile, Six Sigma or Project Management certification preferred
  • 2+ years relationship or supplier management experience preferred
  • 1+ year compliance or risk management experience preferred
  • No sponsorship for employment authorization

Work Rights

Must have valid US work authorization; no sponsorship available

Tailored Resume

Cover Letter