Not specified (assumed to be onsite or hybrid based on healthcare settings).
Oversees scheduling workflow
Monitors phone volumes and agents
Performs quality assurance checks
The University of Miami is seeking a Patient Scheduler 3 for their Chrons and Colitis department, responsible for overseeing the scheduling workflow, providing reports, and ensuring quality assurance in scheduling practices. The ideal candidate should have at least three years of relevant experience, excellent communication skills, and the ability to work collaboratively in a team environment
Job Summary
Oversees scheduling workflow of all departmental patient schedulers and provides leadership, education, and orientation to all new scheduling staff.
Performs quality assurance checks on calls and provides individual reports for each assigned agent on a weekly basis.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
Matching Summary
Match Score: 85
The University of Miami is seeking a Patient Scheduler 3 for their Chrons and Colitis department, responsible for overseeing the scheduling workflow, providing reports, and ensuring quality assurance in scheduling practices. The ideal candidate should have at least three years of relevant experience, excellent communication skills, and the ability to work collaboratively in a team environment.