Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Patient registration and insurance verification
Coordination of benefits management
Call center environment experience
The University of Arkansas for Medical Sciences offers a collaborative healthcare environment focused on improving patient care and the lives of Arkansans with a unique combination of education, research, and clinical programs

Job Summary

  • The University of Arkansas for Medical Sciences offers a collaborative healthcare environment focused on improving patient care and the lives of Arkansans with a unique combination of education, research, and clinical programs.
  • This position is responsible for assisting with complicated patient registrations, insurance verification, and coordination of benefits while providing exceptional customer service in a call center setting.
  • Benefits include medical, dental, vision plans, retirement contributions, education discounts, career training opportunities, and concierge prescription delivery for eligible staff.

Matching Summary

The University of Arkansas for Medical Sciences offers a collaborative healthcare environment focused on improving patient care and the lives of Arkansans with a unique combination of education, research, and clinical programs.

Skills & Requirements

Must-have

  • Patient registration and insurance verification
  • Coordination of benefits management
  • Call center environment experience
  • Customer service skills
  • Use of office machines and computer skills
  • Handling inbound and outbound calls

Nice-to-have

  • Training and monitoring new staff
  • Effective communication and confidentiality
  • Service recovery skills
  • Teamwork and conflict resolution
  • Patient and family centered care

Key Requirements

  • High School diploma or GED
  • 2 years customer service experience
  • 2 years healthcare experience with registration or insurance verification
  • Proof of legal authority to work in the United States
  • Annual TB screening and criminal background check

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter