Senior Customer Success Manager

Posit

Remote, United States
Not specified; not specified; comprehensive benefi...
Remote
Enterprise customer success experience
On-premise solution deployment expertise
Strategic account management skills
Posit is seeking a Senior Customer Success Manager to enhance customer engagement and drive the adoption of their data science solutions, focusing on on-premise offerings. The ideal candidate will have a strong background in customer success and enterprise account management, with a proven ability to build relationships and navigate complexities in a remote work environment

Job Summary

  • The role focuses on driving deep solution adoption and value realization for customers using on-premise data science solutions.
  • Posit operates as a Public Benefit Corporation committed to diversity, focus time, and a sustainable business model centered on open-source software.
  • Employees receive comprehensive benefits including 100% covered medical premiums, gender-neutral parental leave, and mental health support.

Matching Summary

Match Score: 85

Posit is seeking a Senior Customer Success Manager to enhance customer engagement and drive the adoption of their data science solutions, focusing on on-premise offerings. The ideal candidate will have a strong background in customer success and enterprise account management, with a proven ability to build relationships and navigate complexities in a remote work environment.

Salary

Not specified; Not specified; Comprehensive benefits including full medical coverage and parental leave

Skills & Requirements

Must-have

  • Enterprise customer success experience
  • On-premise solution deployment expertise
  • Strategic account management skills
  • Stakeholder relationship building
  • Salesforce CRM proficiency

Nice-to-have

  • Familiarity with R and Python packages
  • Cloud platform knowledge AWS Azure GCP
  • Understanding of enterprise security compliance
  • Experience with Databricks or Snowflake
  • Knowledge of Posit product suite

Key Requirements

  • Experience in Customer Success or Strategic Account Management
  • Background supporting enterprise clients in regulated industries
  • Proven track record guiding customers through complex deployments

Work Rights

Not specified

Tailored Resume

Cover Letter