Customer service principles in medical environment
Independent judgment and decision making
Coordinated patient experience management
This position serves as a liaison between patients, staff, and leadership to address the unique needs of special interest patients including Banner workforce members and public figures
Job Summary
This position serves as a liaison between patients, staff, and leadership to address the unique needs of special interest patients including Banner workforce members and public figures.
The role involves coordinating efficient experiences for patients by managing transportation, lodging, scheduling, and clinic visits while avoiding duplicated efforts.
Banner Health is seeking driven professionals who possess the passion and skills to advance the way care is provided across six western states.
Matching Summary
This position serves as a liaison between patients, staff, and leadership to address the unique needs of special interest patients including Banner workforce members and public figures.
Skills & Requirements
Must-have
Customer service principles in medical environment
Independent judgment and decision making
Coordinated patient experience management
Effective communication with diverse groups
Multi-tasking in fast-paced environment
Nice-to-have
Passion for making healthcare easier
Ability to embrace change
Collaborative professional relationships
Impeccable customer service demeanor
Problem-solving skills for communication networks
Key Requirements
Minimum five years related experience
Associate's Degree in relevant field
Excellent oral and written communication skills
Bachelor's degree preferred
Previous acute-care hospital or ambulatory experience preferred