Concierge

Four Seasons

Miami Beach, FL, US
Base: competitive salary + wages; bonus/equity: no...
Guest interaction and hospitality
Local knowledge and recommendations
Package and message processing
Our Concierge team is dedicated to respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

Job Summary

  • Our Concierge team is dedicated to respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
  • Four Seasons offers competitive salary, comprehensive benefits, excellent training and development opportunities, and complimentary accommodations and meals for employees.
  • The Four Seasons Hotel at The Surf Club in Miami Beach is an iconic beachside hotel offering luxury experiences with celebrated dining and a world-class spa.

Matching Summary

Our Concierge team is dedicated to respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Salary

Base: Competitive Salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including complimentary accommodation, dry cleaning, meals, and parking

Skills & Requirements

Must-have

  • Guest interaction and hospitality
  • Local knowledge and recommendations
  • Package and message processing
  • Customer complaint resolution
  • Effective communication skills
  • Organization skills

Nice-to-have

  • Creative and resourceful problem-solving
  • Teamwork and professional collaboration
  • Knowledge of local activities and vendors

Key Requirements

  • Previous experience in a luxury environment
  • Valid work authorization for the U.S.

Work Rights

Valid work authorization for the U.S.

Sponsorship: available

Tailored Resume

Cover Letter