Quality Support Technician I (pittsburgh, Pa)

Smith+Nephew

Pittsburgh, Pennsylvania, US
Hybrid
Quality management system records review
Device history records review
Complaint investigation support
Smith+Nephew is seeking a Quality Support Technician I in Pittsburgh, PA, responsible for ensuring compliance with Quality Management System standards and providing technical oversight for product release and installation. The ideal candidate will have a background in regulated environments, strong attention to detail, and effective communication skills

Job Summary

  • The Quality Support Technician is responsible for duties governed by the Robotics’ Quality Management System, reviewing records to ensure compliance with procedures and GDP requirements.
  • Responsibilities include Product Release oversight, Complaint Triage, CAPA Support, and managing the Calibration program to ensure compliance with QMS and regulatory requirements.
  • Smith+Nephew offers a comprehensive benefits package including 401k matching, tuition reimbursement, flexible time off, and a hybrid work model for most professional roles.

Matching Summary

Match Score: 75

Smith+Nephew is seeking a Quality Support Technician I in Pittsburgh, PA, responsible for ensuring compliance with Quality Management System standards and providing technical oversight for product release and installation. The ideal candidate will have a background in regulated environments, strong attention to detail, and effective communication skills.

Skills & Requirements

Must-have

  • Quality Management System records review
  • Device History Records review
  • Complaint investigation support
  • CAPA program support
  • Calibration program management

Nice-to-have

  • Forward-thinking problem-solving mindset
  • Collaboration under time-sensitive conditions
  • Critical thinking and solution proposal
  • Upholding quality and regulatory standards

Key Requirements

  • Associate or bachelor’s degree preferred
  • Experience in ISO 13485 regulated environment
  • Experience in manufacturing DHR creation or review
  • Working knowledge of Quality Management Systems
  • Proficiency with Microsoft Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter