Advisor, Customer Operations Associate

Coca-Cola HBC AG

United States of America
$64,700 - $77,600; 7.5% annual incentive; full ran...
Fully remote
Customer equipment service requirements
Coordinate new installations and replacements
Troubleshoot operational issues
Serve as a primary contact and Coca-Cola Ambassador for diagnosing service issues and business needs for Foodservice customers' equipment

Job Summary

  • Serve as a primary contact and Coca-Cola Ambassador for diagnosing service issues and business needs for Foodservice customers' equipment.
  • Coordinate logistical details for new openings, closings, relocations, and remodels, while monitoring and tracking all activity in QuickBase.
  • Schedule installations, exchanges, buy-backs, or removals using Coca-Cola's information systems and confirm service details with customers.

Matching Summary

Serve as a primary contact and Coca-Cola Ambassador for diagnosing service issues and business needs for Foodservice customers' equipment.

Salary

$64,700 - $77,600; 7.5% Annual Incentive; Full range of medical, financial, and/or other benefits

Skills & Requirements

Must-have

  • Customer equipment service requirements
  • Coordinate new installations and replacements
  • Troubleshoot operational issues
  • Monitor and track activity in QuickBase
  • Schedule installations and removals
  • Process and expedite orders

Nice-to-have

  • Coca-Cola Ambassador role
  • Build partnerships with customers
  • Troubleshoot equipment over the phone

Key Requirements

  • 2+ years customer-facing experience
  • High school diploma or GED or Undergraduate degree
  • Proficiency with technical software applications
  • In-depth knowledge of Account Management
  • Familiarity with distributor/distribution policies

Work Rights

Authorized to work in the United States

Tailored Resume

Cover Letter