Customer Service Representative / Patient Registration (bilingual English/spanish)

Cloudmed

Austin, TX, US
Base: $15.50 - $23.21 ph; bonus/equity: not specif...
Bilingual english/spanish required
High school diploma or ged
Fast-paced multitasking skills
This role involves helping patients check into the Emergency Department at a children's hospital while building trust through accurate information collection

Job Summary

  • This role involves helping patients check into the Emergency Department at a children's hospital while building trust through accurate information collection.
  • The position requires working across multiple screens to collect patient details quickly in a fast-paced environment often interrupted by emergent clinical care.
  • R1 RCM Inc. offers this as a starting point for launching a healthcare career with training provided on health plans and workflow processes.

Matching Summary

This role involves helping patients check into the Emergency Department at a children's hospital while building trust through accurate information collection.

Salary

Base: $15.50 - $23.21 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Bilingual English/Spanish required
  • High school diploma or GED
  • Fast-paced multitasking skills
  • Computer and phone proficiency
  • Ability to work in hospital environment

Nice-to-have

  • Previous medical experience preferred
  • Compassionate listening skills
  • Quick learner with technology
  • Team collaboration mindset

Key Requirements

  • High School Diploma or GED
  • Pass drug test and background check
  • Up to date on all vaccinations

Work Rights

Not specified

Tailored Resume

Cover Letter