Agency Support Advisor

Richs

New York, NY, US
Annual range: $44,030.00 - $59,570.00; bonus/equit...
On-site
Exceptional customer service skills
Attention to detail
Problem-solving skills
Support the agency with reservations, fulfillment, call/email/chat screening, queue assignments and other product support

Job Summary

  • Support the agency with reservations, fulfillment, call/email/chat screening, queue assignments and other product support.
  • Support customers with the booking tools including, navigational support, issue resolution and client response.
  • Utilize individual and team resources to recommend innovative solutions and process enhancements.

Matching Summary

Support the agency with reservations, fulfillment, call/email/chat screening, queue assignments and other product support.

Salary

Annual Range: $44,030.00 - $59,570.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Attention to detail
  • Problem-solving skills
  • Manage multiple priorities

Nice-to-have

  • Enthusiastic and willing to learn
  • Passion for customer service
  • Innovative solutions
  • Act according to company Ethics

Key Requirements

  • Minimum 1 year customer service experience
  • Bachelor’s degree desired
  • Working knowledge of technology platforms
  • Working knowledge of Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter