Job Summary

• As a Level 3 iSOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events.
• This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel.
• We offer 8-10 hour shifts which provides more flexible options on the number of days worked per week, with full benefits on Day 1 of employment.

Matching Summary

Salary

Base: $22.00 Per Hour; Bonus/Equity: Monthly Performance Bonus up to $1,000.00, Monthly Attendance Bonus up to $250.00; Benefits: Full benefits on Day 1, 3 weeks paid vacation, 10 days paid sick time

Skills & Requirements

Key Requirements

• High school diploma or GED equivalent
• Two years of experience in customer service, call center, dispatch, or security roles
• Working knowledge of Microsoft Office applications

Work Rights