Senior Onboarding Specialist, Italian & English Speaking - Dev/implementation

Salesforce

Not specified; not specified; benefits support bal...
Fluent in english and italian
3+ years salesforce experience
Service cloud subject matter expertise
This role focuses on helping customers achieve rapid time to value while building a strong knowledge foundation for future growth with Service Cloud

Job Summary

  • This role focuses on helping customers achieve rapid time to value while building a strong knowledge foundation for future growth with Service Cloud.
  • Acting as a trusted advisor, you will guide initial onboarding conversations and deliver virtual 1:1 engagements to educate new Premier customers.
  • Salesforce is looking for Trailblazers passionate about bettering business through AI and driving innovation with Agentforce.

Matching Summary

This role focuses on helping customers achieve rapid time to value while building a strong knowledge foundation for future growth with Service Cloud.

Salary

Not specified; Not specified; Benefits support balance and AI agents accelerate impact

Skills & Requirements

Must-have

  • Fluent in English and Italian
  • 3+ years Salesforce experience
  • Service Cloud subject matter expertise
  • Consultative engagement skills
  • Virtual presentation capabilities

Nice-to-have

  • Project management principles
  • Software implementation strategy
  • Data literacy and reporting
  • Agile mindset in dynamic environment
  • Strong relationship building

Key Requirements

  • Fluency in English and Italian languages
  • Minimum 3 years Salesforce-related work experience
  • Required certifications: Admin, Advanced Admin, Platform App Builder, Agentforce Specialist, Service Cloud Consultant
  • Proven track record in customer-facing presentations
  • Experience with software implementation/roll outs

Work Rights

Not specified

Tailored Resume

Cover Letter