The Customer Service roles are responsible for providing TruBridge Contact Center Support to clients Early Out Service patients
Job Summary
The Customer Service roles are responsible for providing TruBridge Contact Center Support to clients Early Out Service patients.
If you join us, you will receive work remotely with a work/life balance approach along with robust benefits including 401(k), generous time off, paid holidays, employer-paid short term disability and life insurance, and paid parental leave.
Responsibilities include meeting production and quality assurance standards, maintaining quality customer service by following company and customer policies, and effectively communicating with callers for account resolution.
Matching Summary
The Customer Service roles are responsible for providing TruBridge Contact Center Support to clients Early Out Service patients.
Skills & Requirements
Must-have
Inbound and outbound call handling
Quality assurance standards compliance
Confidential customer information protection
Medical billing and payment processing
Professional customer communication
Nice-to-have
Collaborative team member
Strong organizational and multitasking skills
Remote work experience
Time-management skills
Key Requirements
High School Diploma or equivalent
Excellent written and oral communication skills
One year customer service phone support experience preferred