Part Time Patient Service Associate, Specialist Outpatient Clinic*(7452)

NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD

Singapore, Singapore
Part-time onsite
Accurate patient registration and screening
Timely billing and payment collection
Compliance with clinic readiness standards
The National University Hospital (Singapore) is seeking a Part-Time Patient Service Associate to deliver excellent customer service in a specialist outpatient clinic. The role focuses on patient registration, billing, and administrative support while ensuring a welcoming atmosphere and high patient satisfaction

Job Summary

  • The role focuses on delivering friendly, efficient customer service to create a warm atmosphere for patients and visitors.
  • Key responsibilities include performing patient registration, ensuring accurate billing, and coordinating smooth clinic consultations.
  • Joining this team offers opportunities for personal and professional growth within a dynamic healthcare environment.

Matching Summary

Match Score: 85

The National University Hospital (Singapore) is seeking a Part-Time Patient Service Associate to deliver excellent customer service in a specialist outpatient clinic. The role focuses on patient registration, billing, and administrative support while ensuring a welcoming atmosphere and high patient satisfaction.

Skills & Requirements

Must-have

  • Accurate patient registration and screening
  • Timely billing and payment collection
  • Compliance with clinic readiness standards
  • Effective wait time management
  • EPIC Work queue monitoring

Nice-to-have

  • Friendly and welcoming customer service attitude
  • Ability to deploy across multiple clinics
  • Participation in quality improvement projects
  • Engagement with self-service kiosks
  • Adherence to NUH Service Acts

Key Requirements

  • No specific degree or certification mentioned
  • Willingness to be deployed across all clinics
  • Ability to work in a fast-paced hospital setting

Work Rights

Not specified

Tailored Resume

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