Customer Service Representative Bilingual Preferred

PLS

Madison, WI, United States
On-site
Superior customer service
Educate customers on products
Cash handling
PLS is seeking a bilingual Customer Service Representative for their Madison, WI location. The ideal candidate will provide exceptional customer service, educate customers about products, and comply with regulatory standards while maintaining a professional demeanor

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring transactions comply with regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a bilingual Customer Service Representative for their Madison, WI location. The ideal candidate will provide exceptional customer service, educate customers about products, and comply with regulatory standards while maintaining a professional demeanor.

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • cash handling
  • point-of-sale system
  • English fluency required

Nice-to-have

  • bilingual English/Spanish
  • hospitality experience
  • financial services experience
  • retail experience
  • restaurant experience

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Attention to detail and multi-tasking
  • Professional appearance and demeanor
  • Honest and have integrity
  • Able to work flexible hours
  • English/Spanish bilingual is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter