Not specified; competitive salary pyckages mention...
Hybrid - working onsite at the office and from home, balancing flexibility with collaboration.
2+ years customer service experience
Fluency in norwegian and english
Strong communication skills
Mercell Holding AS is seeking a temporary Customer Service Agent in Oslo to provide support for public procurement processes across Europe. The ideal candidate will possess strong communication skills and have experience in customer service, with a focus on delivering high-quality assistance and solutions to clients
Job Summary
The role involves acting as a trusted first point of contact to provide timely, accurate, and solution-oriented support for public buyers and suppliers across Europe.
Mercell offers a dynamic culture built on continuous growth, trust, and collaboration within an international environment.
Employees benefit from hybrid work arrangements, health and insurance plans, pension plans, and competitive salary packages.
Matching Summary
Match Score: 85
Mercell Holding AS is seeking a temporary Customer Service Agent in Oslo to provide support for public procurement processes across Europe. The ideal candidate will possess strong communication skills and have experience in customer service, with a focus on delivering high-quality assistance and solutions to clients.
Salary
Not specified; Competitive salary packages mentioned
Skills & Requirements
Must-have
2+ years customer service experience
Fluency in Norwegian and English
Strong communication skills
CRM and support system proficiency
Problem-solving mindset
Nice-to-have
SaaS platform support experience
Public sector procurement knowledge
International environment experience
Process improvement interest
Additional Nordic or Germanic languages
Key Requirements
2+ years experience in customer service or helpdesk
Fluency in Norwegian and English required
Must be based in Oslo with valid work authorization