Manage daily operations of enterprise connectivity services including SASE, firewalls, VPNs, DNS, and SSL certificates, providing operational support for GSIP platforms to ensure stable voice and video communication
Job Summary
Manage daily operations of enterprise connectivity services including SASE, firewalls, VPNs, DNS, and SSL certificates, providing operational support for GSIP platforms to ensure stable voice and video communication.
Identify opportunities to automate network service provisioning, monitoring, and reporting, collaborating with engineering teams to develop reusable automation frameworks and templates.
Oversee service delivery, ensure SLAs, KPIs, and compliance requirements are met, and manage relationships with managed service providers, monitoring their performance and escalating issues.
Matching Summary
Manage daily operations of enterprise connectivity services including SASE, firewalls, VPNs, DNS, and SSL certificates, providing operational support for GSIP platforms to ensure stable voice and video communication.
Skills & Requirements
Must-have
Enterprise connectivity services management
SASE platform operational support
Prisma Firewall and VPN support
SSL certificate management
Network automation implementation
Supplier and managed services oversight
Nice-to-have
Collaborative working culture
Employee engagement focus
Sustainability integral to culture
Ethical business practices
Cross-functional team management
Key Requirements
5+ years of experience in IT operations or network support
Good exposure to GSIP and SASE platforms
Knowledge with network automation tools
Proven experience in supplier management
Familiarity with SSL certificate management
Familiarity with firewall basics
Familiarity with VPN technology
Strong background in vendor and intercompany invoicing processes